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We are located in New York City’s Hell’s Kitchen at 724 11th Avenue (between 51st and 52nd Street). We are currently closed to the public but store pickup of orders can be arranged, please call or email to find out more.
You can send us an email at firstname.lastname@example.org or contact us at 1-212-247-4407.
Yes, we do! For more information, please contact us at email@example.com or at 1-212-247-4407.
Spices do not go bad, but they do lose their potency as time goes by. The older the spices are, the less flavor they will impart in your recipes. We source only the highest quality, freshest spices available for our blends. To fully enjoy them at their best, we recommend using our spices within a year from the date of purchase.
Our jars are ideal for storing your newly bought spices. After using them, be sure to seal lids properly. Keep jars in a cool and dry place. Direct contact and/or extreme exposure to light, air, heat, and moisture can degrade spices. We do not recommend freezing or refrigeration as the temperature changes can cause moisture condensation.
They are not certified no. In addition, four of our blends (Dali, Salvador, Siam, and Hanguk) have seafood essence in them, which contains shellfish. These are not produced on shared equipment.
With the exception of Yagenbori (which contains soy sauce powder), our spices do not contain gluten, but are not certified gluten-free.
Once logged into your account, you can easily change your personal information at the My Account page. If you require any assistance you're always welcome to email us.
If you have already submitted your order, please call us asap at 1-212-247-4407.
If you have an account, you can track your orders at any time from the My Account link at the top of each page. Go to My Dashboard to see your most recent orders. Click on the order number that you want to check. This will open a new page, where you can click on the Shipments tab to see the details of that order’s shipment. Click on the Tracking Number to be taken to the FedEx Shipment Tracking page to track your order.
Yes, you may add your message in the Gift Notes section, before checking out.